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Hi Reader, Yesterday, I promised I'd tell you what Jerry meant when he looked at me after that speech contest and said, "Rama... you're not intelligible." At the time, I honestly thought he was talking about my speaking. Maybe my pronunciation. Maybe my delivery. For a moment, I even wondered if he meant I wasn't intelligent! (Thankfully, that's a different story.) I couldn't have been more wrong. It took me almost fourteen years to understand what he was really trying to tell me. And when I finally did... it completely changed the way I think about communication. For years, one question wouldn't leave me alone. Why do smart, capable professionals still struggle when they have to speak? I've had the opportunity to interact with people from different countries, different professions, and different levels of experience. I also asked every new email community member one simple question: "What's your #1 problem with public speaking?" Hundreds of people replied. One evening, I opened that spreadsheet again. Hundreds of responses. People from different countries. Different professions. Different ages. I expected to find hundreds of different problems. Instead... I kept reading the same story. One person wrote, "I know what I want to say, but I go blank." Another admitted, "I'm good at my job, but I can't express myself." Someone else said, "I read directly from my slides because I'm afraid I'll forget." Others talked about...
The diversity amazed me. Different professions. Different countries. Different experiences. Yet something about them felt strangely familiar. The words were different. The frustration wasn't. I sat there staring at the screen. Then a question popped into my head. A question I couldn't stop thinking about. What if these aren't different problems at all? What if they're all symptoms of the same invisible problem? Imagine visiting a doctor because you have a headache. A headache feels like the problem. But a good doctor knows...A headache is a symptom. Not the diagnosis. That's when something clicked. What if stage fear...Going blank...Reading from slides...Poor body language...Anxiety...Lack of confidence...weren't actually the problem? What if they were all symptoms of one deeper problem? That question stayed with me for weeks. Then, almost out of nowhere... Jerry's words came flooding back. "Rama... you're not intelligible." For the first time...I finally understood what he had been trying to teach me. After thinking about it for years... this is the definition I've come to believe. Intelligibility is the ability to take what's perfectly clear in your mind...and make it immediately clear in someone else's mind. Read that one more time. Because I believe that's the real skill behind every great communicator. Think about your last important presentation. Did you really fear speaking? Or were you afraid that...
For a long time, I believed confidence came first. Today...I believe the exact opposite. Confidence doesn't create intelligibility. Intelligibility creates confidence. That single realization changed the way I coach forever. And I believe it explains why so many brilliant professionals continue to struggle—even after years of experience. Not because they're incapable. Not because they're solving the wrong problem. But because they've never been shown what the real problem is. Tomorrow, I'll show you why almost every public speaking advise starts in the wrong place. Not because the advice is bad...But because it's trying to fix the symptoms instead of the cause. Let me know what you think. I read every reply. On a side note, if you are reading this, thank you so much. I want to help you get results if you are looking for accelerated transformation. I've shot a 3 minute video for you. Please watch it once and let me know if you'd be interested in this. As always, thanks for being awesome! Rama
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Hi Reader, Something happened at home recently that made me smile. My son recently participated in an elocution contest. And naturally... I was tempted to coach him. I mean, public speaking is kind of my thing. I started thinking about everything I could teach him. How to pause. How to use his voice. How to make eye contact. How to remember his words. How to connect with the audience. Then I stopped. Because my wife had already stepped in. She was the one coaching him. And honestly, she did...
Hi Reader, Hope you are off to a great start this week. If you remember (if you had read!) in my last email, I promised I'd share the shift that helped me bridge the gap between understanding something and explaining it clearly. It's a very simple shift and here it is... I stopped preparing for myself. And started preparing for my audience. At first, that sounds like the same thing. It isn't. When most of us prepare, we ask questions like: Do I know this well enough? What if they ask me a...
Hi Reader A few days ago, I got off a coaching call. He's the Vice President of IT Applications at a large enterprise. Brilliant guy. The kind of leader who can walk into a room full of consultants and challenge their recommendations. He's leading a multi-million-dollar transformation program. His job isn't as an individual contributor. His job is something much harder. He has to become the bridge between business leaders and technology. When third party vendor proposes a solution...the CFO...